Delivery

THIS IS WHAT YOU NEED TO KNOW ABOUT THE DELIVERY OF YOUR ORDER

 

  • We will always acknowledge your order by e-mail as soon as it is received.
  • Your payment is only processed once your order is accepted.
  • You will be notified when your order is processed.
  • We use only UPS for shipping.
  • We have negotiated great rates for shipping around the world.
  • Orders are usually despatched within 7 days of receipt, but we will advise if there is any delay.
  • You will receive notification of your tracking number by e-mail and/or SMS.
  • Goods are usually delivered within 2 business days of shipping, but may take up to 4 business days.
  • UPS will contact you directly to arrange delivery if you are not at home when delivery is made.
  • We take customer services and the customer experience very seriously, and should any problem arise, please do not hesitate to contact us via e-mail, phone or via the contact us page on this site.